Learn how to use generative AI and Microsoft 365 Copilot to make everyday work faster and easier. Through practical business examples, you'll see how AI can help you create content, analyse information, improve decision-making, manage meetings and streamline routine taskswithout needing any programming skills.

Anyone who wants to use Microsoft 365 Copilot to save time, reduce repetitive work and improve productivity in their day-to-day role.

You should be comfortable using Microsoft 365 applications such as Outlook, Word, Excel, PowerPoint and Teams. No AI, technical or programming experience is required.

You will learn how to:

• Understand what generative AI is and when it is useful.
• Use Microsoft 365 Copilot Chat to research ideas and complete everyday work tasks.
• Create and improve documents, presentations and other business content with AI assistance.
• Analyse and visualise data to support better business decisions.
• Manage meetings, collaboration and follow-up tasks more efficiently.
• Identify where AI can add value to your own work while using it responsibly.

1. What is generative AI? Learn the basics of generative AI and how it can support everyday business work.
2. Employ Copilot Chat as your AI assistant Use Copilot Chat to research information, brainstorm ideas and complete common workplace tasks.
3. Create and refine business content with Microsoft 365 Copilot Produce and improve documents, emails and presentations more efficiently.
4. Analyze and visualize data with Microsoft 365 Copilot Use AI to explore data, identify insights and present information clearly.
5. Manage meetings and collaboration with Microsoft 365 Copilot Save time by using AI to support meetings, notes, follow-up actions and teamwork.
6. Define the role of Microsoft 365 Copilot in your business workflow Identify practical ways to introduce Copilot into your own daily work and business processes.

Please note: Some of the features demonstrated in this course require a Microsoft 365 Copilot premium licence. You can still learn the concepts without one, but if you want to build and use these AI agents during or after the course, you or your organisation will need the appropriate licence.