Supervising Others Training
= Scheduled class
= Guaranteed to run
= Fully booked
| LOCATION | June | July | August | September |
|---|---|---|---|---|
| Auckland | ||||
| Hamilton | ||||
| Christchurch | ||||
| Wellington | ||||
| Virtual Class |
The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.
If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.
The PDT Supervisors Development Program utilises a system of activities that has been scientifically proven to provide leaders with improved levels of agility, resiliance and improved communication skills.
During this Supervising Others course you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and supervisory skills.
This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.
There are no prerequisites for this course.
In this course participants will:
- Set clear expectations for team members
- Set S.M.A.R.T. goals for team members that motivate & inspire dedication
- Effectively assign work that has been set according to each employee & situation
- Master techniques to delegate effectively & confidently
- Develop approaches to conducting formal feedback sessions
- Provide informal, constructive feedback
- Develop priorities & time management strategies as a team leader
- Establish conflict resolution strategies
- Work with new or existing teams
- Create a path for personal development
This Supervision Training Program in New Zealand will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline when required.
All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team, so by allowing new supervisors to attend this course they will learn some of the key skills required for them to be success.
Supervision Training Course helps people in supervisory roles to improve their skills, confidence and management capabilities. This training will benefit new supervisors and anyone who wants to improve their skills in supervising or managing others, ensuring high levels of productivity and team cohesion.
After completing this course, participants will have learned to:
Topic 1: You as the Supervisor
- Expectations
- Competencies of a Winning Supervisor
- Promoted from Within?
Topic 2: Communicating to your Team
- REACH Review Communication Evolution Tool
- Adjusting Your Style for a Better Approach
- Communicating with My Team
Topic 3: Set the Expectations
- Company Vision
- Vision and Goal Alignment
- Setting Expectations
- Define Requirements
- Have you Been Clear?
- Set Expectations with SMARTER Goals
- Activity: Smarter Goals
Topic 4: Successful Delegation
- 10 Rules for Successful Delegation
- Identifying Appropriate Tasks
- Applying the Rules of Delegation
- Delegating Profiles
- Three Levels of Delegation
- Delegation to Whom?
- Troubleshooting Delegation
Topic 5: Art of Feedback
- The Impact of Feedback
- Types of Feedback
- 3 Stages to Receiving Feedback
- Preparing yourself to provide feedback
- Feedback Delivery Tools
- Primacy/Recency Effects
- The Open-Faced Sandwich or Commend-Recommend-Commend
- Try the Sandwich!
- Difficult Feedback Using the SBI Model
- SBI Feedback
- Seeking Feedback
Topic 6: Managing your Time
- REACH and Time Management
- The 80/20 Rule
- The Urgent/Important Matrix
- Which Quadrant?
- Block Out times around your Energy Cycle
- Your Energy Cycle
Topic 7: Managing Conflict
- REACH and Conflict Styles
- Team Development Stages
- Action Steps
- Which Stage?
- Conflict Resolution Process
- Being Open
Third-party registrations:
- Small classes, average 5 people, max 16
- Prices excl. GST
- Lunch and refreshments included
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Pay on Invoice or by Credit Card