Minute-taking Training



LOCATION | April | May | June | July |
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Auckland | ||||
Hamilton | ||||
Christchurch | ||||
Wellington | ||||
Virtual Class |
Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings? Are accurate records of key business decisions being recorded?
Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved minute-taking skills.
Who will Benefit by Attending this Workshop?
- Administrative staff and Executive assistants
- Recording Secretary
- Administrative Assistant
There are no prerequisites for this course.
In this course participants will:
- Recognise and understand the importance and purpose of minute-taking
- Develop key skills as a minute taker
- Understand the responsibilities of the minute taker before, during and after the meeting
- Identify and record action items during meetings
- Develop skills in active listening, critical thinking, and organisation
- Understand and customise meeting agreements
- Prepare and publish minutes with perfection
- Write drafts, proofread and organise minutes
- Deal with common complaints and difficulties faced by minute-takers
- Perform the role with expertise using knowledge and skills
- Understand minute taking Apps
Improve your meeting outcomes in New Zealand with effective minute-taking.
Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the skills taught in this course will enable managers and staff to effectively action efficiently recorded meeting items.
After completing this course, participants will have learned to:
Topic 1: Introduction to meeting minutes
- What are meeting minutes
- Key roles in a meeting
- Types of meetings
Topic 2: Your winning style
- What are REACH personal style profiles?
- Personality profiling in just two questions
- What do these styles expect from minutes?
Topic 3: Skills of a minute taker
- The role of a minute taker
- What, who and when method to capture actions
Topic 4: Responsibility of the minute taker before the meeting
- The importance of preparation
- Who is responsible for the meeting agenda?
Topic 5: Responsibility of the minute taker during the meeting
- Typical flow of a meeting
Topic 6: Responsibility of the minute taker after the meeting
- Content covered in the meeting minutes
- Editing and proofreading
- Approval process for meeting minutes
Topic 7: Troubleshooting
- Common problems that arise during meetings
Topic 8: Using Apps to help with meetings
- Commonly used Apps for virtual meetings
- Commonly used Apps for recording meetings
- Commonly used Apps for formatting and collabaration
- Small classes, average 5 people, max 16
- Prices excl. GST
- Lunch and refreshments included
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Pay on Invoice or by Credit Card