This course teaches IT professionals how to discover, govern, secure, and monitor AI agents within Microsoft 365 environments. Through a combination of instructor-led content and hands-on labs, learners will explore agent administration, identity governance, data protection, compliance controls, and threat monitoring using Microsoft 365 security and administration tools.

This course is designed for:

• Microsoft 365 administrators responsible for managing AI-enabled environments.
• Identity and access administrators who need to control and govern AI agent access.
• Security and compliance administrators responsible for protecting organisational data.
• Cloud and platform administrators expanding their skills into AI governance and security.
• IT professionals who administer Microsoft 365 services and want to understand AI agent management.

Required

• Working knowledge of the Microsoft 365 admin center.
• Understanding of Microsoft Entra ID fundamentals, including users, groups, and Conditional Access.
• Familiarity with Microsoft Purview concepts and compliance capabilities.
• Experience administering a Microsoft 365 tenant.

Recommended

• Understanding of identity governance and access management principles.
• Familiarity with Microsoft Defender security tools.
• Basic knowledge of security and compliance operations within Microsoft 365.

After completing this course, students will be able to:

• Discover and manage AI agents across Microsoft 365 environments.
• Configure governance controls for AI agents and associated resources.
• Implement identity and access controls using Microsoft Entra.
• Apply Conditional Access and least-privilege principles to AI agent scenarios.
• Protect organisational data using Microsoft Purview compliance and data protection features.
• Monitor AI agent activity and security events across Microsoft 365.
• Detect and investigate threats related to AI agent usage.
• Apply governance and compliance controls to support responsible AI adoption.
• Secure AI agent interactions with organisational data and services.
• Develop operational practices for the ongoing management of AI agents in Microsoft 365.

Module 1: Get Started with Microsoft Agent 365

* Introduction to challenges for frontier firms

* What is Microsoft Agent 365?

* What are the benefits of using Microsoft Agent 365?

* Explore agent observability

* Implement governance across the agent lifecycle

* Protect agents using security capability

* Who uses Microsoft Agent 365?

Module 2: Monitor and Manage Agents with Microsoft Agent 365

* Introduction

* Introduction to Microsoft Entra Agent ID

* Monitor and manage agents

* Scenario

* Exercise Monitor agents from the overview page

* Exercise - Monitor agents inventory in registry

* Exercise - Monitor agents using the agent map

* Exercise - View agents with exceptions and take action

* Exercise - Measure agent effectiveness

* Exercise Monitor connected platforms from the overview page (preview)

Learning Outcomes

* Describe Microsoft Agent 365 and its key capabilities.

* Explain the benefits of using Microsoft Agent 365 to manage AI agents.

* Explore agent observability and monitoring capabilities.

* Implement governance across the agent lifecycle.

* Protect agents using Microsoft Agent 365 security capabilities.

* Understand the role of Microsoft Entra Agent ID.

* Monitor and manage agents across the organization.

* Identify and respond to agent exceptions and risk signals.

* Measure agent effectiveness and adoption.

* Monitor connected platforms through Microsoft Agent 365.