Module 7: Empower your workforce with Microsoft 365 Copilot: Operations use case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Operations-related business scenarios.

For the full course, including all modules, follow this learning pathway: https://ace.co.nz/MS4004.

Anyone working in Operations or Administration.

There are no prerequisites for this course; however, it is highly recommended that you have a Copilot license, as this session will be hands-on.

By the end of this module, you should be able to:

• Use Microsoft 365 Copilot in Whiteboard to brainstorm project plan ideas for installing a new network security product, and then categorize the ideas.
• Use Microsoft 365 Copilot in Outlook to locate an actual email thread, summarize the thread, and then generate a reply.
• Use Microsoft 365 Copilot in Word to locate information on troubleshooting current production equipment and identify how to reset the processor.
• Use Microsoft 365 Copilot in Loop to create a set of questions for a customer discovery session with the consulting firm who will be installing a VPN in your corporate network.

• Introduction
• Exercise: Brainstorm project plan ideas using Microsoft 365 Copilot in Whiteboard
• Exercise: Draft a meeting reply using Microsoft 365 Copilot in Outlook
• Exercise: Compare reporting results using Microsoft 365 Copilot in Word
• Exercise: Create a presentation comparing heating systems using Microsoft 365 Copilot in PowerPoint
• Knowledge check
• Summary