MS-4004: Empower your Workforce with CoPilot for Microsoft 365 Use Cases

Length: 1 Day(s)     Cost:$895 + GST

= Scheduled class     = Guaranteed to run     = Fully booked

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LOCATION April May June July
Auckland
Hamilton
Christchurch
Wellington
Virtual Class

This one-day course is composed of two parts - Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases.

The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.

The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

Microsoft Applied Skills

Microsoft Applied Skills are scenario-based credentials that provide learners with validation of targeted skills. These credentials are an efficient and trusted way to identify and deepen proficiency in scenario-based skillsets. The interactive training and validation enable learners to demonstrate proficiency by completing real-world tasks.

Applied Skills can help students prepare for the workforce by providing them with real-world problem-solving experience and validation of their skills.


This course is designed for all learners who are interested in learning about Copilot for Microsoft 365 and who want to gain experience in using various Copilot for Microsoft 365 apps.


  • To complete the Use Case exercises in this course, each student must have:
    • Access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Copilot for Microsoft 365.
    • A Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

After completing this course, students will be able to:

  • Identify the core components integral to Copilot for Microsoft 365
  • Articulate Microsoft's dedication to responsible AI practices
  • Identify and apply the key features of Copilot for Microsoft 365 in each Microsoft 365 application to enhance your productivity and workflow
  • Understand how Copilot for Microsoft 365 integrates with Business Chat in Teams to provide a centralised hub for all your work-related information
  • Utilise the AI capabilities of Copilot for Microsoft 365 to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient
  • Describe the best practices for using Copilot for Microsoft 365
  • Understand how to effectively prompt Copilot for Microsoft 365
  • Describe the capabilities of plugins within Copilot for Microsoft 365
  • Understand Microsoft Graph connectors and how they can be used to integrate data from external sources into Copilot for Microsoft 365
  • Perform a series of hands-on exercises focusing on using Copilot in various Microsoft 365 apps

Learning Path 1: Get started with Copilot for Microsoft 365

  • Introduction to Copilot for Microsoft 365
  • Explore the possibilities with Copilot for Microsoft 365
  • Optimise and extend Copilot for Microsoft 365

Learning Path 2: Empower your workforce using Copilot for Microsoft 365 Use Cases

  • Executives Use Case
  • Sales Use Case
  • IT Use Case
  • Marketing Use Case
  • Finance Use Case
  • HR Use Case
  • Operations Use Case
  • Challenge Use Case (optional)