MD-100: Modern Desktop Administrator Part 1

Length: 5 Day(s)     Cost:$3650 + GST

= Scheduled class     = Guaranteed to run     = Fully booked

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LOCATION September October November December
Auckland
Hamilton
Christchurch
Wellington
Virtual Class

In this course, students will learn how to support the installation and configuration tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems, managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10.

Students will learn how to secure the Windows 10 OS and protect the data on the device. You will also learn how to manage and troubleshoot Windows 10. Students will be introduced to common methods used for authentication and access control and proactive and troubleshooting methodology, and how to identify and mitigate common issues.


Candidates for this course are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

Learners should start this course already having the following skills:

  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS.

Day 1:

Module 1: Installing Windows

Module 2: Updating Windows

Module 3: Post-installation Configuration and Personalization

Day 2 & 3:

Module 1: Configuring Peripherals and Drivers

Module 2: Configuring Networking

Module 3: Configuring Storage

Module 4: Managing Apps in Windows 10

Day 4:

Module 1: Configuring Authorization & Authentication

Module 2: Configuring Data Access and Usage

Module 3: Configuring Advanced Management Tools

Module 4: Hands-On Lab

Day 5:

Module 1: Supporting the Windows 10 Environment

Module 2: Troubleshooting the Windows OS

Module 3: Troubleshooting Files & Applications

Module 4: Troubleshooting Hardware and Drivers

Module 5: Course Conclusion