WorkingSm@rt using Microsoft OutlookLength: 1 Cost: $825 + GST Version: Outlook
= Scheduled class = Guaranteed to run = Fully booked
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About this Course
Take control of your workload and competing priorities
Receive practical hands-on skills instruction to help you absorb proven techniques for a total time-management solution.
This workshop is designed for workgroups and teams including managers, technical
and sales professionals, supervisors, administrators and project leaders who currently use MS Outlook, and are
not optimizing this powerful software.
At Course Completion
• Create a consistent focus on priorities
• Gain control of your inbox and email
• Improve your communications
• Manage your time, tasks, and activities
• Use Outlook with a ‘business planning’ approach
Unit 1 Being Productive:
This unit will introduce you to the key elements to help you refine your organizational toolkit with an
increased understanding of working on those areas that add greatest value and the need to prioritize.
With this productivity platform in place, you will be in a better position to recognize and manage distractions
Unit 2 Setting Yourself Up to WorkSm@rt
main components to enable you to work smart with enhanced focus. Learn how to increase your
productivity and eliminate unhelpful habits.
Unit 3 Manage Your Emails Effectively:
We will show you how to manage your emails. You will learn ways to manage emails you can’t act on
immediately and learn how to deal with low priority emails. We will show you effective ways to file and
find your mail and stay with your priorities regardless of the volume of email traffic.
Unit 4 Managing Commitments to Enable a Sense of Achievement:
You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of
“planning fallacy”. The exercises will help you become a more proficient time manager and begin the process
that ensures a sense of achievement.
Unit 5 Achieve Better Results
Through Effective Communication and Delegation
Learn how to plan, capture and follow up effectively on important communications and delegations.
Unit 6 Priority Planning For Results:
You will discover how the planning process works for you. The planning cycle will help you become more
strategic in your daily choices. Through consistent on time delivery you will be able to have a greater
sense of accomplishment individually and as a team member.