Process WritingLength: 1 Cost: $725 + GST Version: Writing Skills
= Scheduled class = Guaranteed to run = Fully booked
Click on the dates to book online
Can't find a class in your area? Contact our sales team and request a class date.
About this Course
Are there processes around your workplace that everyone should be able to follow? Are you worried that too many of your organisational processes are held inside one person's head? Do you want smoother shift changes, handovers, temp/reliever training, or induction and succession planning? Are you a techie who has to instruct non-techies to use equipment?
This course will help you write processes and instructions to streamline your workplace and improve efficiency. The processes could range from seemingly simple how to get a package collected by the courier, how to use the photocopier, through to highly technical how to operate plant machinery or how to use software and applications.
None - anyone can do this course. Please feel free to bring your own processes to work on (if any)
At Course Completion
Upon completion of this course the attendee will understand the concepts of process writing and be able to prepare and champion the creation of business process manuals
We'll work through scenarios and you'll get even more out of this course if you bring your own processes to work on. Get expert advice and feedback from the writer/trainer!
What a great process does, has, and looks like
The principles of process writing
Tools for developing processes
How to test and refine process documentation
The principles of clear communication