Email WritingLength: 1 Cost: $725 + GST Version: Writing Skills
= Scheduled class = Guaranteed to run = Fully booked
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About this Course
Sick of wasting time chasing up unanswered emails? Sick of explaining over the phone things you already said in an email? Sick of long, drawn out email conversations where people keep asking questions you feel you've already answered?
Some of us spend up to 75% of our workday emailing. It's usually an incredible inefficient use of our time. But following some simple principles to structure an email can: - ensure your emails actually get read! - get your key messages across almost instantly - get quick responses - get the answers and actions you're looking for - ultimately, SAVE YOU TIME And, people will love working with you - you'll get a reputation for being efficient, friendly but no nonsense, and easy to work with.
Anyone who writes emails, for any reason.
None - please bring your own documents to work on (if any)
At Course Completion
Upon completion of this course the attendee will understand how to write emails that people will read and respond to. Improve productivity for both the writer and reader. This course has an emphasis on the practical to make sure you leave able to apply the skills immediately. In other words, you'll LEARN and PRACTICE: - how to structure an email to fit its purpose - the subtleties of tone in business writing - how to grab your reader's attention without gimmicks - how to be direct but not blunt - how to get action and outcomes through email - international Plain Language approaches - current trends in business writing. You'll get tools, principles, and processes to use every time you write an email. We'll use scenarios to practice, then you'll review and redevelop your own emails. If you have a need for customisable standard email structure, we can guide you through constructing those, too.
How to structure an email to fit its purpose
The subtleties of tone in business writing
How to grab your reader's attention without gimmicks
How to be direct but not blunt
How to get action and outcomes through email
International Plain Language approaches
Current trends in business writing