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CompTIA A+

Length: 5 Days    Cost: $3,500 + GST    Version: CompTIA

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About this Course

This 5-day course is intended for those wishing to qualify with CompTIA A+ Certification. CompTIA's A+ Certification is a foundation-level certificate for IT professionals whose job role is focused on PC support.

This course will teach you the fundamental principles of installing, configuring, and troubleshooting PC, mobile, printer, and networking device hardware and help you to progress a career in PC support. It will prepare you to take the CompTIA A+ 220-901 exam by providing 100% coverage of the objectives and content examples listed on the syllabus. Study of the course can also help to prepare for other, similar technical support qualifications and act as groundwork for more advanced training, including CompTIA Network+ or CompTIA Server+, CCNA, and MCSE.

You must take two exams to become A+ Certified. This course is designed to prepare you for the 220-901 A+ exam. It focuses on PC, mobile, printer, and network hardware technologies and support procedures.


CompTIA A+ certification is aimed at IT professionals with (or seeking) job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst.


Ideally, you should have successfully completed gtslearning's "IT Fundamentals with CompTIA Strata" course or have some basic experience of using a PC, Windows, and browsing the web. Specifically, it is recommended that you have the following skills and knowledge before starting this course:

  • Use a keyboard and mouse.
  • Recognize the main components of a PC and different data media such as USB drives and DVD.
  • Start the computer and navigate the desktop.
  • Use Windows Explorer to create directories and subdirectories and manage files.
  • Use Internet Explorer to view websites.

At Course Completion

On course completion, you will be able to:

  • Identify types and characteristics of PC, laptop, and mobile device components, including motherboard, CPU, memory, and storage, input, and output devices.
  • Install, configure, and troubleshoot peripheral devices and system components.
  • Install, configure, and troubleshoot print devices.
  • Install, configure, and troubleshoot wired and wireless LAN links and internet access devices.

Course Outline

Module 1 / Peripheral Devices

Motherboard Components

System Case Types

Disassembling a PC

Motherboard Layout and Sizes

Bus Architecture

Motherboard Components

Expansion Slots


Identifying PC Components

Connection Interfaces

I/O Ports and Cables

USB Ports

Other Port Types

Wireless Ports

Expansion Cards

Input Devices

Installing and Configuring Peripherals

Display Devices

Display Device Types

Comparing Display Devices

Modern Display Connectors

Other Display Connectors

Video Cards

Touchscreens and Digitizers

Troubleshooting Display Problems

Audio and Multimedia Devices

Audio Devices

Imaging Devices

Multimedia Devices


Identifying PC Ports

Connecting Peripheral Devices

Upgrading the Graphics Adapter

Removable Storage Devices

Storage Devices

Storage Adapters and Cables

Installing Storage Devices

Optical Disc Drives

Flash Drives

Tape Drives

Module 2 / System Components

Mass Storage Devices

Hard Drives

Solid State Drives

Troubleshooting Hard Drives

Installing RAID Arrays

Troubleshooting RAID


Adding Storage Devices

System Memory

Random Access Memory (RAM) Types

RAM Configurations

Installing and Upgrading Memory


Upgrading Memory


Central Processing Unit (CPU)

CPU Architectures

Other CPU Features

CPU Packaging

Cooling Systems

Installing and Upgrading CPUs


BIOS and UEFI System Firmware

Configuring Component Properties

Configuring Devices and Boot Properties

Diagnostics and Monitoring

Configuring BIOS Security

Upgrading Firmware


System Setup

Power Supplies

Electrical Circuits

Power Supply Unit (PSU)

Connector Types and Voltages

Installing a Power Supply Unit

Custom Configuration

Configuring Computers for Business

Configuring Computers for Home Use

Module 3 / Troubleshooting and Mobile Devices

Troubleshooting System Components

Troubleshooting Basic Hardware Problems

Troubleshooting Power Problems

Troubleshooting POST

Troubleshooting Motherboard Components


Removing and Installing FRUs

Testing Hardware Components

Diagnosing System Errors


Laptop Types

Laptop Features

Laptop Expansion Options

Laptop Power Supplies

Mobile Devices

Mobile Device Types

Mobile Accessories and Ports

Troubleshooting Mobile Devices

Laptop and Mobile Disassembly

Upgrading Laptop FRUs

Upgrading Laptop System Components

Troubleshooting Mobile Displays

Troubleshooting Mobile Connectivity Issues

Troubleshooting Laptop Power

Troubleshooting Other Mobile Issues


Removing and Installing Laptop FRUs

Module 4 / Printer and Network Hardware


Printer Types

Laser Printers

Inkjet Printers

Impact Printers

Thermal Transfer Printers

Configuring Printers

Installing Printers

Configuring Printers

Sharing and Networking Printers


Installing a Printer

Troubleshooting Printers

Routine Printer Maintenance

Maintaining Laser Printers

Maintaining Other Printer Types

Troubleshooting Print Errors

Troubleshooting Print Defects


Printer Maintenance

Network Architectures

Basic Network Concepts

Network Topologiess

The OSI Model

Types of Network

Ethernet Networks

OSI Model Physical Layer

Twisted Pair Cabling and Connectors

Installing and Testing Network Cables

Fiber Optic Cabling and Connectors

Coaxial Cabling and Connectors

OSI Model Data Link Layer

Network Cards

Hubs, Bridges, and Switches

Troubleshooting Wired Links

Ethernet over Power


Connecting to a Switch

Module 5 / Networks

Wireless Networks

Wireless Network Devices

Wi-Fi Standards

Wireless Network Security

Configuring a SOHO Access Point

Troubleshooting Wireless Links

Internet Connections

Internet Connection Types

Legacy Internet Access Methods

Broadband Internet Access Methods

Wireless Internet Access Methods


Connecting to an Access Point

Internet Protocol

OSI Model Network Layer

The TCP/IP Suite

Internet Protocol and IP Addressing

Subnet Masks

Configuring IP

Classless Addressing

Troubleshooting IP

IP Version 6

Routers and Firewalls

IP Routing Basics

TCP and UDP Ports

Configuring a SOHO Router Firewall

Troubleshooting Networks

Domain Name System (DNS)

Internet Application Services

File and Printer Sharing Services

Remote Terminals and Network Management


Troubleshooting a Network

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