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Home Courses 20696C: Administering System Center Configuration Manager and Intune

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20696C: Administering System Center Configuration Manager and Intune

Length: 5    Cost: $3,250 + GST    Version: System Center

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About this Course

Managing Enterprise Devices and Apps.

As part of the learning experience, you will perform hands-on exercises in a virtual lab environment.

NOTE: This course is based on Windows 8.1 Enterprise Edition; and Windows Server 2012 R2 provides domain services.

Please note from 1 April 2017 we will only supply digital courseware, if a hard copy is preferred an additional cost will apply.



Audience


This course is intended for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses or intends to use System Center 2012 R2 Configuration Manager (Configuration Manager) and Microsoft Intune together, to manage and deploy PCs, devices, and applications. By using Configuration Manager with Microsoft Intune, the EDAs can also support either domain joined or non-domain joined Bring Your Own Device (BYOD) scenarios, mobile device management, and secure data access on common operating system platforms such as Windows 8.x, Windows Phone 8.x, Apple iOS, and Android.

Prerequisites

In addition to their professional experience, students who attend this training should already have system administrator_level working knowledge of:
  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching and addressing.
  • Active Directory Domain Services (AD DS) principles, and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of public key infrastructure (PKI) security.
  • Basic concepts of scripting and Windows PowerShell syntax.
  • Basic concepts of Windows Server roles and services.

Students who attend this training can meet the prerequisites by attending the following courses, or by obtaining equivalent knowledge and skills:
  • Course 20687: Configuring Windows 8.1
  • Course 20688: Supporting Windows 8.1
    or
    20689 Upgrading your Skills to MCSA Windows 8
  • Course 20411: Administering Windows Server 2012

At Course Completion

After completing this course, students will be able to:
  • Manage desktops and devices in the enterprise.
  • Prepare the infrastructure to support desktop and device management.
  • Deploy and manage Configuration Manager clients.
  • Manage inventory for PCs and applications.
  • Distribute and manage content used for deployments.
  • Deploy and manage applications.
  • Manage mobile devices by integrating Microsoft Intune with Configuration Manager.
  • Maintain software updates for managed PCs.
  • Implement Endpoint Protection for managed PCs.
  • Manage compliance and secure data access.
  • Manage client status, power management, and remote administration.
  • Maintain Configuration Manager sites and site systems.

Course Outline


Module 1: Managing Desktops and Devices in the Enterprise
This module explains the features included in System Center 2012 R2 Configuration Manager andMicrosoft Intune andhow you can use these solutions to manage desktops and devices in an enterprise environment.
Lessons

  • Systems Management Using Configuration Manager and Microsoft Intune
  • Overview of Configuration Manager and Cloud Services Architecture
  • Overview of the Configuration Manager Administrative Tools
  • Monitoring and Troubleshooting a Configuration Manager Site
  • Introduction to Queries and Reports

Lab : Performing Administrative Tasks by Using the Configuration Manager Tools

  • Searching in the Configuration Manager Console
  • Using Windows PowerShell with Configuration Manager
  • Managing Components by Using Configuration Manager Service Manager
  • Monitoring Site and Component Status
  • Reviewing Log Files by Using Configuration Manager Trace Log Tool

Lab : Creating Queries and Configuring Reporting Services

  • Creating Data Queries
  • Creating Subselect Queries
  • Configuring a Reporting Services Point
After completing this module, students will be able to:
  • Explain how using Configuration Manager and Microsoft Intune addresses the challenges of managing systems and users in today_s enterprise.
  • Describe the Configuration Manager, Microsoft Intune, and Microsoft Azure cloud services architecture.
  • Describe the management tools that you use to perform administrative functions for Configuration Manager and Microsoft Intune.
  • Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.
  • Describe the Configuration Manager queries and reports.


Module 2: Preparing the Infrastructure to Support Desktop and Device Management
This module explains how to prepare the management infrastructure including the configuration of boundary groups, resource discovery, role-based administration, and mobile device management integration with Exchange Server.
Lessons

  • Configuring Boundaries and Boundary Groups
  • Configuring Resource Discovery
  • Configuring the Exchange Server Connector for Mobile Device Management
  • Configuring the Intune Connector for Mobile Device Management
  • Configuring User and Device Collections
  • Configuring Role-Based Administration

Lab : Configuring Boundaries and Resource Discovery

  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods

Lab : Configuring User and Device Collections

  • Creatinga Device Collection
  • CreatingaUser Collection
  • Configuring a Maintenance Window

Lab : Configuring Role-Based Administration

  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User
After completing this module, students will be able to:
  • Configure boundaries and boundary groups.
  • Configure resource discovery.
  • Configure the Exchange Server Connector.
  • Configure the Intune Connector for mobile device management.
  • Configure user and device collections.
  • Configure role-based administration.


Module 3: Deploying and Managing Clients
This module explains how to deploy and manage the Configuration Manager client.
Lessons

  • Overview of the Configuration Manager Client
  • Deploying the Configuration Manager Client
  • Managing Client Settings in Configuration Manager
  • Managing MDM Clients

Lab : Deploying the Configuration Manager Client Software

  • Preparing the Site for Client Installation
  • Deploying the Configuration Manager Client Software by Using Client Push Installation

Lab : Managing Client Settings

  • Configuring Client Settings
After completing this module, students will be able to:
  • Describe the requirements and considerations for installing Configuration Manager client software.
  • Deploy the Configuration Manager client software.
  • Manage client settings.
  • Manage mobile device management (MDM) clients.


Module 4: Managing Inventory for PCs and Applications
This module explains the inventory collection process and explains how to configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.
Lessons

  • Overview of the Inventory Collection
  • Configuring Hardware and Software Inventory
  • Managing Inventory Collection
  • Configuring Software Metering
  • Configuring Asset Intelligence

Lab : Configuring and Managing Inventory Collection

  • Configuring Hardware Inventory

Lab : Configuring Software Metering

  • Configuring Software Metering

Lab : Configuring and Managing Asset Intelligence

  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing the Asset Intelligence Catalog
  • Viewing the Asset Intelligence Reports
After completing this module, students will be able to:
  • Describe inventory collection.
  • Configure and collect hardware and software inventory.
  • Manage inventory collection.
  • Configure software metering.
  • Configure Asset Intelligence.


Module 5: Distributing and Managing Content Used for Deployments
This module explains how to identify and configure the most appropriate method to distribute and manage content used for deployments.
Lessons

  • Preparing the Infrastructure for Content Management
  • Distributing and Managing Content on Distribution Points

Lab : Distributing and Managing Content for Deployments

  • Installing a New Distribution Point
  • Managing Content Distribution
  • Implementing Content Prestaging
After completing this module, students will be able to:
  • Prepare the infrastructure for content management.
  • Distribute and manage content on distribution points.


Module 6: Deploying and Managing Applications

This module explains how to distribute, deploy, and monitor applications for managed users and systems.


Lessons

  • Overview of Application Management
  • Creating Applications
  • Deploying Applications
  • Managing Applications
  • Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager
  • Deploying Windows 8.1 and Mobile Apps

Lab : Creating and Deploying Applications

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications

Lab : Managing Application Supersedence and Removal

  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application

Lab : Deploying Virtual Applications by Using Configuration Manager

  • Configuring Support for App-V
  • Deploying Virtual Applications

Lab : Deploying Windows 8.1 Apps by Using System Center 2012 R2 Configuration Manager

  • Configuring Support for Sideloading Windows 8.1 Apps
  • Configuring a Windows 8.1 App
  • Deploying Windows 8.1 Apps to Users
After completing this module, students will be able to:
  • Describe the application management features of Configuration Manager.
  • Create applications.
  • Deploy applications.
  • Manage applications.
  • Configure and deploy virtual applications.
  • Configure and deploy Windows 8.1 apps and mobile apps.


Module 7: Maintaining Software Updates for Managed PCs

This module explains how tomaintain software updates for PCs managed by Configuration Manager.


Lessons

  • Overview of Software Updates
  • Preparing a Configuration Manager Site for Software Updates
  • Managing Software Updates
  • Configuring Automatic Deployment Rules
  • Monitoring and Troubleshooting Software Updates

Lab : Configuring the Site for Software Updates

  • Configuring and Synchronizing the Software Update Point

Lab : Deploying and Managing Software Updates

  • Determining Software Update Compliance
  • Deploying Software Updates to Clients
  • Configuring Automatic Deployment Rules
After completing this module, students will be able to:
  • Describe how the software updates feature integrates with Configuration Manager.
  • Prepare the Configuration Manager site for software updates.
  • Manage the evaluation and deployment of software updates.
  • Configure automatic deployment rules.
  • Monitor and troubleshoot software updates.


Module 8: Implementing Endpoint Protection for Managed PCs
This module explains how to use System Center 2012 R2 Configuration Manager to implement Endpoint Protection.
Lessons

  • Overview of Endpoint Protection in Configuration Manager
  • Configuring and Monitoring Endpoint Protection Policies

Lab : Implementing Endpoint Protection

  • Configuring the Endpoint Protection Point and Client Settings
  • Configuring and Deploying Endpoint Protection Policies
  • Monitoring Endpoint Protection
After completing this module, students will be able to:
  • Configure Endpoint Protection to detect and remediate malware and security vulnerabilities.
  • Configure, deploy, and manage Endpoint Protection policies.


Module 9: Managing Compliance and Secure Data Access
This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
Lessons

  • Overview of Compliance Settings
  • Configuring Compliance Settings
  • Viewing Compliance Results
  • Managing Compliance for Mobile Devices
  • Managing Data Access by Using Profiles

Lab : Managing Compliance Settings

  • Managing Configuration Items and Baselines
  • Viewing Compliance Settings and Reports
  • Configuring Remediation in Compliance Settings
  • Using Compliance Information to Create Collections
After completing this module, students will be able to:
  • Describe compliance settings features.
  • Create and deploy configuration items and baselines.
  • View compliance results by using reports and log files.
  • Manage compliance settings for mobile devices.
  • Manage data access by using connection profiles.


Module 10: Managing Client Status, Power Management, and Remote Administration
This module explains how to use Configuration Manager to manage and monitor client activity and health status.
Lessons

  • Configuring and Monitoring Client Status
  • Configuring Power Management
  • Configuring Remote Tools

Lab : Configuring and Monitoring Client Status

  • Configuring and Monitoring Client Communication and Health Status

Lab : Configuring Power Management Settings

  • Applying a Power Management Plan

Lab : Configuring Remote Tools

  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control
After completing this module, students will be able to:
  • Configure and monitor client status.
  • Configure power management settings by using Configuration Manager.
  • Configure remote tools to support client activity.


Module 11: Maintaining Configuration Manager Sites and Site Systems
This module explains how to configure site maintenance tasks and perform backup and recovery of a site system.
Lessons

  • Overview of Configuration Manager Site Maintenance
  • Performing Backup and Recovery of a Configuration Manager Site

Lab : Maintaining System Center 2012 R2 Configuration Manager

  • Configuring Maintenance Tasks in Configuration Manager
  • Configuring the Site Backup Task
  • Recovering a Site from a Backup
After completing this module, students will be able to:
  • Identify Configuration Manager site maintenance tasks.
  • Back up and recover a Configuration Manager site system.

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